Outage in Jira Software
Delays in Jira webhook delivery
Resolved MinorIncident Report
Summary AI Generated
Jira Software experienced intermittent delays in webhook delivery for 6 hours, affecting multiple components including content viewing, editing, authentication, search, notifications, administration, marketplace, mobile, automation, purchasing, and signup functionality. The issue was caused by a resource constraint in the system, which was resolved by deploying a fix to address the underlying capacity problem. Webhook delivery returned to normal operation after the fix was implemented and monitored for stability.
We are investigating reports of delays in webhook delivery. Customers may experience intermittent delays when receiving webhooks. Our engineering teams are actively investigating and working to resolve the issue. We will provide updates as more information becomes available.
Components affected
Jira Software Viewing content Jira Software Create and edit Jira Software Authentication and User Management Jira Software Search Jira Software Notifications Jira Software Administration Jira Software Marketplace Jira Software Mobile Jira Software Purchasing & Licensing Jira Software Signup Jira Software Automation for JiraTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 12 hours ago - at 04/30/2026 02:56PM
The issue causing intermittent delays in our webhook delivery has been resolved. A fix was deployed to address a resource constraint in our systems. Our monitoring shows webhook delivery is now operating normally.
MONITORING
about 13 hours ago - at 04/30/2026 01:36PM
A fix has been deployed to address the intermittent delays in Jira webhook delivery. We are actively monitoring the situation to confirm full recovery. We will continue to provide updates as available.
IDENTIFIED
about 16 hours ago - at 04/30/2026 10:05AM
We have identified the cause of the delayed Jira webhook delivery and are deploying a fix. We will continue to provide updates as more information becomes available.
INVESTIGATING
about 17 hours ago - at 04/30/2026 08:59AM
We are investigating reports of delays in webhook delivery. Customers may experience intermittent delays when receiving webhooks. Our engineering teams are actively investigating and working to resolve the issue. We will provide updates as more information becomes available.
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