Outage in Jumio

Delay in Processing Transactions

Resolved Minor
August 19, 2024 - Started 6 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently experiencing a delay in processing transactions, and are actively working to resolve this. We apologize for the inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 08/19/2024 01:53PM

All incoming transactions are now being processed at normal rates. We apologize for any inconvenience this may have caused.

MONITORING 6 months ago - at 08/19/2024 01:36PM

We have identified the root cause of the problem and have taken steps to resolve it. We are diligently monitoring as we continue to process the small portion of transactions that remain in the backlog.

IDENTIFIED 6 months ago - at 08/19/2024 11:36AM

We are currently experiencing a delay in processing transactions, and are actively working to resolve this.

We apologize for the inconvenience.

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