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Outage in JumpCloud

Increased error rates with some calls to API endpoints

Resolved Minor
June 22, 2022 - Started over 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently seeing an increase in error rates to some API endpoints. We are actively investigating and will report back as soon as we have any new information.
Components affected
JumpCloud General Access API

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 06/22/2022 06:23PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 3 years ago - at 06/22/2022 04:50PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 3 years ago - at 06/22/2022 03:48PM

We are currently seeing an increase in error rates to some API endpoints. We are actively investigating and will report back as soon as we have any new information.

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