Outage in JumpCloud

Increased error rates with some calls to API endpoints

Resolved Minor
June 23, 2022 - Started over 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently seeing an increase in error rates to some API endpoints. We are actively investigating and will report back as soon as we have any new information.
Components affected
JumpCloud General Access API
Latest Updates ( sorted recent to last )
IDENTIFIED over 2 years ago - at 06/23/2022 05:08AM

We've made some changes to return success rates back to desired levels. We are continuing to test some additional changes to increase stability as well.

IDENTIFIED over 2 years ago - at 06/23/2022 03:52AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 06/23/2022 03:02AM

We are currently seeing an increase in error rates to some API endpoints. We are actively investigating and will report back as soon as we have any new information.

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