Outage in JumpCloud
Premium Support Phone Service Outage
Resolved MinorIncident Report
We've identified an ongoing issue with the phone service used for JumpCloud Premium Support. At this time customers are not able to complete calls to the JumpCloud Customer Support line. We are working with our vendor to resolve this issue as quickly as possible.
Components affected
JumpCloud Support SiteTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
over 3 years ago - at 01/05/2023 01:34PM
This incident has been resolved.
MONITORING
over 3 years ago - at 01/05/2023 12:47PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
over 3 years ago - at 01/05/2023 12:07PM
We've identified an ongoing issue with the phone service used for JumpCloud Premium Support. At this time customers are not able to complete calls to the JumpCloud Customer Support line. We are working with our vendor to resolve this issue as quickly as possible.
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