Outage in JumpCloud

Increased error rates for LDAP auth and propagation

Resolved Minor
February 10, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing increased error rates with LDAP auth and dispatches. We will update this issue as we know more.
Components affected
JumpCloud LDAP

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/10/2023 11:30PM

This incident has been resolved.

MONITORING over 2 years ago - at 02/10/2023 10:56PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 02/10/2023 09:49PM

LDAP authentication and dispatches are both seeing unusually high error rates, we are actively working this issue as our highest priority and will update as soon as we have any new relevant information.

INVESTIGATING over 2 years ago - at 02/10/2023 09:23PM

We are currently experiencing increased error rates with LDAP auth and dispatches. We will update this issue as we know more.

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