Outage in JumpCloud

Increased error rates for LDAP auth and propagation

Resolved Minor
February 10, 2023 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Need to monitor JumpCloud outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including JumpCloud, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing increased error rates with LDAP auth and dispatches. We will update this issue as we know more.
Components affected
JumpCloud LDAP
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 02/10/2023 11:30PM

This incident has been resolved.

MONITORING almost 2 years ago - at 02/10/2023 10:56PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 02/10/2023 09:49PM

LDAP authentication and dispatches are both seeing unusually high error rates, we are actively working this issue as our highest priority and will update as soon as we have any new relevant information.

INVESTIGATING almost 2 years ago - at 02/10/2023 09:23PM

We are currently experiencing increased error rates with LDAP auth and dispatches. We will update this issue as we know more.

Be the first to know when JumpCloud and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3722 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook