Outage in JumpCloud

Degraded SAML SSO Service

Resolved Minor
February 16, 2023 - Started almost 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating reports of degraded service with SAML SSO applications. Initial reports indicate that applications which are using a redirect from local desktop applications such as 0365, Fortinet, or OpenVPN may be impacted.
Components affected
JumpCloud SSO

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 02/16/2023 11:29AM

This incident has been resolved.

MONITORING almost 3 years ago - at 02/16/2023 11:04AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 3 years ago - at 02/16/2023 09:15AM

We are currently investigating reports of degraded service with SAML SSO applications. Initial reports indicate that applications which are using a redirect from local desktop applications such as 0365, Fortinet, or OpenVPN may be impacted.

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