Outage in JumpCloud
Increased error rates in Multi-Tenant Portal
Resolved Minor
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Outage Details
Components affected
JumpCloud Multi-Tenant Portal (MTP)Latest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are continuing to work on a fix for this issue.
We've identified the issue and are implementing a fix.
We are currently investigating an issue with increased error rates for MTP including:
Account Manager Calendar (API endpoints)
Provider Invoices
Organization Invoices
Organization Cases
Organization Payment Details
ConnectWise Integrations
AutoTask Integrations
We will update this issue as soon as we have more information.
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