Outage in JumpCloud

Admin and User Portal increased error rates

Resolved Minor
August 09, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an increase in error rates for the User and Admin Portals. We will update this incident as we know more.

Need to monitor JumpCloud outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 08/09/2023 11:19PM

This incident has been resolved.

MONITORING over 2 years ago - at 08/09/2023 11:00PM

We continue to see recovery and a steady decrease in error rates, and are actively monitoring all services.

INVESTIGATING over 2 years ago - at 08/09/2023 10:17PM

We are starting to see recovery, but are continuing to investigate this incident.

INVESTIGATING over 2 years ago - at 08/09/2023 09:12PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 08/09/2023 09:10PM

We are currently investigating an increase in error rates for the User and Admin Portals. We will update this incident as we know more.

Status Page Aggregator: Cut the Noise, Keep the Control

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook