Outage in JumpCloud

Google Workspace Sync issues

Resolved Minor
June 06, 2024 - Started about 1 year ago - Lasted about 7 hours
Official incident page

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Outage Details

We have received reports that synchronization of user information between JumpCloud and Google Workspace is not occurring as expected. We are investigating these reports.
Components affected
JumpCloud G Suite Integration
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 06/06/2024 06:43PM

This incident has been resolved.

MONITORING about 1 year ago - at 06/06/2024 05:34PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 06/06/2024 03:08PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 year ago - at 06/06/2024 12:44PM

We have identified the issue and are working on a solution.

INVESTIGATING about 1 year ago - at 06/06/2024 11:47AM

We have received reports that synchronization of user information between JumpCloud and Google Workspace is not occurring as expected. We are investigating these reports.

Latest JumpCloud outages

Degraded RADIUS Service - 11 days ago
Degraded Admin Console Service - about 1 month ago

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