Outage in JumpCloud
Issue Creating Admin Accounts.
Resolved Major
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Outage Details
We are currently investigating an issue with adding Admin accounts or modifying admin roles. Our team is actively working on this and will supply an update within 1 hour.
Components affected
JumpCloud ConsoleLatest Updates ( sorted recent to last )
RESOLVED
about 15 hours ago - at 08/05/2025 10:14AM
This incident has been resolved
MONITORING
about 15 hours ago - at 08/05/2025 10:00AM
We are continuing to monitor for any further issues.
MONITORING
about 15 hours ago - at 08/05/2025 09:59AM
A fix has been implemented and we are monitoring the results. Admins should now be able to create new admin accounts and modify admin roles.
IDENTIFIED
about 16 hours ago - at 08/05/2025 09:24AM
We have identified the issue and are working on a fix for this issue. We will provide a further an update within 1 hour.
INVESTIGATING
about 16 hours ago - at 08/05/2025 09:23AM
We are currently investigating an issue with adding Admin accounts or modifying admin roles. Our team is actively working on this and will supply an update within 1 hour.
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