Outage in JumpCloud
Issue Creating Admin Accounts.
Resolved MajorIncident Report
We are currently investigating an issue with adding Admin accounts or modifying admin roles. Our team is actively working on this and will supply an update within 1 hour.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 08/05/2025 10:14AM
This incident has been resolved
MONITORING
3 months ago - at 08/05/2025 10:00AM
We are continuing to monitor for any further issues.
MONITORING
3 months ago - at 08/05/2025 09:59AM
A fix has been implemented and we are monitoring the results. Admins should now be able to create new admin accounts and modify admin roles.
IDENTIFIED
3 months ago - at 08/05/2025 09:24AM
We have identified the issue and are working on a fix for this issue. We will provide a further an update within 1 hour.
INVESTIGATING
3 months ago - at 08/05/2025 09:23AM
We are currently investigating an issue with adding Admin accounts or modifying admin roles. Our team is actively working on this and will supply an update within 1 hour.
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