Outage in JumpCloud

Console Service Outage

Resolved Major
August 28, 2025 - Started 1 day ago - Lasted 33 minutes
Official incident page

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Outage Details

We're currently investigating reports of an accessibility outage with JumpCloud's Console Service for Admin and user login at https://console.jumpcloud.com/. We are investigating the cause of the issues currently, and will update the status event once resolved.
Components affected
JumpCloud Console
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 08/28/2025 12:19PM

This incident is now marked as resolved following the update at CloudFlare status page - https://www.cloudflarestatus.com/ (Past Incidents).

MONITORING 1 day ago - at 08/28/2025 12:02PM

CloudFlare has implemented a fix and the admin and user consoles are accessible now from the affected region.
We are monitoring and will mark this as resolved as soon as CloudFlare confirms resolution.

IDENTIFIED 1 day ago - at 08/28/2025 11:56AM

CloudFlare is reporting Network Performance issues in the Jakarta region. CloudFlare is working to resolve the issue.
More information can be found at https://www.cloudflarestatus.com/

INVESTIGATING 1 day ago - at 08/28/2025 11:46AM

We're currently investigating reports of an accessibility outage with JumpCloud's Console Service for Admin and user login at https://console.jumpcloud.com/. We are investigating the cause of the issues currently, and will update the status event once resolved.

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