Outage in JumpCloud
Software Inventory Delay
Resolved Minor
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Outage Details
We are aware of a delay in software inventory data updating. We are currently working on this and aim to update within 1 hour.
Components affected
JumpCloud System InsightsLatest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 09/18/2025 02:35PM
The data is now remaining within the acceptable range. We consider this to be resolved.
MONITORING
5 days ago - at 09/18/2025 02:17PM
The fix has been applied. Software Inventory data is now within the acceptable time range. We will continue to monitor.
IDENTIFIED
5 days ago - at 09/18/2025 02:07PM
We are still applying the fix. We will update as soon as the delay reduces.
IDENTIFIED
5 days ago - at 09/18/2025 01:03PM
We have identified the issue and are applying a fix to resolve this issue. We will update within an hour.
INVESTIGATING
5 days ago - at 09/18/2025 11:57AM
We are aware of a delay in software inventory data updating. We are currently working on this and aim to update within 1 hour.
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