Outage in Kami

Kami Outage

Resolved Major
September 13, 2024 - Started 5 months ago - Lasted 21 minutes
Official incident page

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Outage Details

We are aware that Kami is experiencing slow loading and issues with opening files the Kami webpage as of 12:00 PM Eastern Time/ 9:00 AM Pacific time. Our Developers are looking into this now, and we will update you as soon as we have more information. Thank you for your patience while we troubleshoot this,
Components affected
Kami API Kami Uploads Kami Google Drive Kami Google Apps Docs Kami Google Classroom Kami Frontend Kami Canvas Integration Kami Schoology Integration Kami Microsoft Integration
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 09/13/2024 04:42PM

We've confirmed that our fix has resolved the issue, and Kami should be back up and running as usual now!

If you are still encoutering any issues, please let us know via support@kamiapp.com, and we'll be more than happy to help!

Thanks again so much for your patience while we fixed this, and best wishes!
The Kami Customer Success Team

MONITORING 5 months ago - at 09/13/2024 04:31PM

We've now identified and implemented a fix for this issue, and are monitoring for any further issues with loading Kami.

Please reach out to support@kamiapp.com if you are still encountering any issues!

Thanks again for your patience while we get things back to normal.

INVESTIGATING 5 months ago - at 09/13/2024 04:23PM

We are aware that Kami is experiencing intermittently slow loading and issues with opening files the Kami platform as of 12:00 PM Eastern Time / 9:00 AM Pacific time.

Our engineers are looking into this now, and we will update you as soon as we have more information.

Thank you for your patience while we troubleshoot this.

INVESTIGATING 5 months ago - at 09/13/2024 04:22PM

We are aware that Kami is experiencing slow loading and issues with opening files the Kami webpage as of 12:00 PM Eastern Time/ 9:00 AM Pacific time.

Our Developers are looking into this now, and we will update you as soon as we have more information.

Thank you for your patience while we troubleshoot this,

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