Outage in Kaseya
Endpoint Backup v2 - Last Backup Timestamp Is Not Updating Correctly, Which May Result in False-Positive Backup Threshold Alerts within UniView
Resolved MinorIncident Report
Summary AI Generated
Kaseya's Endpoint Backup v2 experienced an issue where last backup timestamps failed to update correctly, causing false-positive backup threshold alerts in UniView. The problem was limited to a visual display anomaly and did not affect actual backup performance. The issue was resolved after 27.7 hours with a fix implemented and monitored by the R&D team.
We are aware of a problem where the last backup timestamp for Endpoint Backup v2 assets can fail to update correctly, which may result in false-positive backup threshold alerts within UniView.
Please note that this issue does not impact backup performance and is limited to a visual display anomaly only.
The Kaseya R&D Team has identified the issue and is working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/28/2026 05:09PM
This incident has been resolved.
MONITORING
2 days ago - at 05/27/2026 08:22PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
2 days ago - at 05/27/2026 01:33PM
We are aware of a problem where the last backup timestamp for Endpoint Backup v2 assets can fail to update correctly, which may result in false-positive backup threshold alerts within UniView.
Please note that this issue does not impact backup performance and is limited to a visual display anomaly only.
The Kaseya R&D Team has identified the issue and is working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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