Outage in Kickserv
Issues adding notes and attachments
Resolved Minor
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Outage Details
Components affected
Kickserv iOS App Kickserv Android App Kickserv Mobile API Kickserv Web Application (kickservapp.com)Latest Updates ( sorted recent to last )
We've traced the problem to unexpected latency issues with Amazon Web Services' Simple Storage Service (S3). We've added additional compute resources to compensate and are monitoring the situation in case we need to take further action.
We're receiving reports of problems adding notes and attachments to a job. Both web and mobile applications are affected. We're investigating now and will update this page as soon as we have identified the issue.
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