Outage in Kindly
Analytics dashboards fails to load
Resolved MajorIncident Report
One of our providers responsible for loading our dashboards are having issues atm causing dashboards in your bot not to load.
They are aware and working on a fix. No data will be lost. It is only affecting visually loading the data.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 01/07/2026 08:37AM
The issue was resolved by the vendor at 21:40 6th of January
MONITORING
1 day ago - at 01/06/2026 05:34PM
Partially solved by the vendor. Several tests show normal behaviour, but it can still occur that the dashboards fail to initialise.
IDENTIFIED
1 day ago - at 01/06/2026 03:05PM
One of our providers responsible for loading our dashboards are having issues atm causing dashboards in your bot not to load.
They are aware and working on a fix. No data will be lost. It is only affecting visually loading the data.
Latest Kindly outages
Platform & Chat widget is not accessible - about 2 months ago
Bots & Platform not responding when using Telenor networks - 2 months ago
Handover to human chat are failing - 9 months ago
Kindly Inbox (Live chat) responds slowly - 10 months ago
Upgrading analytics database - 12 months ago
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