Outage in KnowBe4

PhishER - Message Ingestion Issues (US Only)

Resolved Minor
November 08, 2024 - Started 4 months ago - Lasted about 4 hours
Official incident page

Need to monitor KnowBe4 outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including KnowBe4, and never miss an outage again.
Start Free Trial

Outage Details

We have identified an issue where the PhishER console is not ingesting messages to the inbox. We are investigating this issue and will update this page when we have more information.
Components affected
KnowBe4 Inbox KnowBe4 Console
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 11/08/2024 09:36PM

This incident has been resolved.

MONITORING 4 months ago - at 11/08/2024 06:49PM

We’ve implemented a fix for the issue with ingesting messages to the inbox and we’re monitoring the results to make sure no further issues occur.

IDENTIFIED 4 months ago - at 11/08/2024 06:05PM

We have identified an issue where the PhishER console is not ingesting messages to the inbox. We are investigating this issue and will update this page when we have more information.

Latest KnowBe4 outages

PAB - Loading Issues - 10 days ago
KSAT - Loading Issues - 24 days ago

Don't be the last to know when your dependencies go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3746 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook