Outage in KnowBe4

PhishER - Message Ingestion Issues (US Only)

Resolved Minor
November 08, 2024 - Started about 1 month ago - Lasted about 4 hours
Official incident page

Need to monitor KnowBe4 outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including KnowBe4, and never miss an outage again.
Start Free Trial

Outage Details

We have identified an issue where the PhishER console is not ingesting messages to the inbox. We are investigating this issue and will update this page when we have more information.
Components affected
KnowBe4 Inbox KnowBe4 Console
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/08/2024 09:36PM

This incident has been resolved.

MONITORING about 1 month ago - at 11/08/2024 06:49PM

We’ve implemented a fix for the issue with ingesting messages to the inbox and we’re monitoring the results to make sure no further issues occur.

IDENTIFIED about 1 month ago - at 11/08/2024 06:05PM

We have identified an issue where the PhishER console is not ingesting messages to the inbox. We are investigating this issue and will update this page when we have more information.

Be the first to know when KnowBe4 and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime