Outage in KnowBe4

KSAT - Custom Content Verification Issues

Resolved Minor
November 11, 2024 - Started 3 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We received earlier reports that custom content items, specifically SCORM and MP4 video files, were not able to complete the automatic verification process. The issue has been resolved, but if you are still experiencing issues, reach out to our support team.
Components affected
KnowBe4 Training
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 11/11/2024 04:18PM

This incident has been resolved.

MONITORING 3 months ago - at 11/11/2024 02:33PM

We received earlier reports that custom content items, specifically SCORM and MP4 video files, were not able to complete the automatic verification process. The issue has been resolved, but if you are still experiencing issues, reach out to our support team.

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