Outage in KnowBe4

KSAT & Free Tools - EEC Pro Issues

Resolved Minor
January 16, 2025 - Started about 1 month ago - Lasted 14 days
Official incident page

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Outage Details

We have identified an issue where customers are unable to access Email Exposure Check Pro (EEC Pro) data from within their KSAT console, the EEC Pro tool, or the Password Exposure Test (PET) tool. We are investigating this issue and will update this page when we have more information.
Components affected
KnowBe4 Console
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 01/30/2025 04:39PM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 01/17/2025 10:46PM

We have identified the cause of this issue and currently investigating further. We will update this page when we have more information.

IDENTIFIED about 1 month ago - at 01/16/2025 05:08PM

We have identified an issue where customers are unable to access Email Exposure Check Pro (EEC Pro) data from within their KSAT console, the EEC Pro tool, or the Password Exposure Test (PET) tool. We are investigating this issue and will update this page when we have more information.

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