Outage in KnowBe4

Phishing Emails and Training Enrollment Notifications Delayed (US)

Resolved Major
July 01, 2025 - Started 3 days ago - Lasted about 7 hours
Official incident page

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Outage Details

Our development team has identified an issue with delays in phishing emails and training enrollment notifications sending on our US server.
Components affected
KnowBe4 Phishing KnowBe4 Training
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 07/01/2025 10:51PM

This incident has been resolved.

MONITORING 3 days ago - at 07/01/2025 07:10PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 days ago - at 07/01/2025 05:59PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 days ago - at 07/01/2025 05:48PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 days ago - at 07/01/2025 04:07PM

Our development team has identified an issue with delays in phishing emails and training enrollment notifications sending on our US server.

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