Outage in KnowBe4

PDP Authentication Failing (UK)

Resolved Minor
June 27, 2025 - Started about 7 hours ago - Lasted about 4 hours
Official incident page

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Outage Details

We have received reports that customers in the UK were unable to authenticate into Defend, Prevent, and Protect. We’ve implemented a fix for this and we’re monitoring the results to make sure no further issues occur.
Latest Updates ( sorted recent to last )
RESOLVED about 3 hours ago - at 06/27/2025 03:21PM

The issue is now fully resolved and normal services has resumed.

MONITORING about 7 hours ago - at 06/27/2025 11:17AM

We have received reports that customers in the UK were unable to authenticate into Defend, Prevent, and Protect. We’ve implemented a fix for this and we’re monitoring the results to make sure no further issues occur.

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