Outage in KnowBe4
Defend and Prevent Admin Console Certificate Issue
Resolved MajorIncident Report
Summary AI Generated
KnowBe4's Defend and Prevent admin consoles experienced a certificate error that prevented users from accessing these administrative interfaces for 10.2 hours. The issue was resolved by deploying a new certificate and allowing it to propagate across the global edge network. Traffic was restored once the certificate fix was implemented and fully propagated.
We've identified the cause of the certificate error when navigating to the Defend and Prevent admin consoles and are working on implementing a fix. We'll continue to post on our status page with any new information or updates.
Trusted by 1000+ teams
Need to monitor KnowBe4 outages?
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the moment something breaks.
Ready to take control?
Start Free Trial
No credit card required
Set up in 2 minutes
14-day free trial
Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/05/2026 12:44PM
This incident has been resolved.
MONITORING
about 1 month ago - at 03/05/2026 03:08AM
We’ve implemented a fix for the certificate issue for Defend and Prevent admin consoles. A new certificate has been deployed and most traffic is restored while propagation completes across our global edge network.
IDENTIFIED
about 1 month ago - at 03/05/2026 02:36AM
We've identified the cause of the certificate error when navigating to the Defend and Prevent admin consoles and are working on implementing a fix. We'll continue to post on our status page with any new information or updates.
Latest KnowBe4 outages
Webforms not loading - 27 days ago
PhishER Showing Incorrect Subject Line for Inbox Messages - about 1 month ago
Webform submission failures (UK & EMEA) - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
