Outage in KnowBe4
KCM GRC - 500 Errors Upon Login
Resolved MinorIncident Report
Summary AI Generated
KnowBe4's KCM GRC platform experienced a 21.4-hour incident where users received 500 errors when attempting to log into the Console. Engineering investigated and implemented a fix, after which the service was monitored before being confirmed resolved.
We have identified an issue where users may receive a 500 error upon logging into KCM GRC, and our engineering team is looking into a fix.
Components affected
KnowBe4 ConsoleTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/25/2026 01:10PM
We have identified an issue where users may receive a 500 error upon logging into KCM GRC. A fix has been implemented, and users should be able to login without error.
MONITORING
about 1 month ago - at 06/24/2026 10:06PM
We have identified an issue where users may receive a 500 error upon logging into KCM GRC. A fix has been implemented, and we will continue to monitor this issue.
INVESTIGATING
about 1 month ago - at 06/24/2026 03:48PM
We have identified an issue where users may receive a 500 error upon logging into KCM GRC, and our engineering team is looking into a fix.
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