Outage in KnowBe4
Defend - Increased Email Latency (US Only)
Resolved MinorIncident Report
Summary AI Generated
KnowBe4's Defend product experienced increased email delivery latency via SMTP for US users, lasting approximately 3.6 hours. Emails sent to Defend were delayed reaching inboxes during this period. The incident was resolved with no further action required from users.
We have received reports that emails sent to Defend are experiencing delays being delivered to inboxes using SMTP. We are investigating this issue and will update this page when we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
27 days ago - at 06/30/2026 07:46PM
This incident has been resolved.
INVESTIGATING
27 days ago - at 06/30/2026 04:14PM
We have received reports that emails sent to Defend are experiencing delays being delivered to inboxes using SMTP. We are investigating this issue and will update this page when we have more information.
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