Outage in KnowledgeOwl

Reports of slowness and intermittent 504 errors

Resolved Minor
March 14, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We have received multiple reports of slowness and intermittent 504 errors. We are currently investigating and will report back asap. Sorry for the trouble and thanks to everyone for letting us know!

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/14/2023 05:03PM

This incident has been resolved.

MONITORING over 2 years ago - at 03/14/2023 04:57PM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 03/14/2023 04:57PM

This appears to be resolved. Thanks to everyone who reported the problem and sorry for the trouble today!

MONITORING over 2 years ago - at 03/14/2023 04:06PM

The issues seem to have subsided around 11:45 ET. We are currently keeping an eye on it and will wait a bit before marking the issue as resolved.

INVESTIGATING over 2 years ago - at 03/14/2023 03:44PM

We have received multiple reports of slowness and intermittent 504 errors. We are currently investigating and will report back asap. Sorry for the trouble and thanks to everyone for letting us know!

Latest KnowledgeOwl outages

Update – Monitoring - 14 days ago
Knowledge base outage - 10 months ago
Intermittent Errors - over 1 year ago

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