Outage in KnowledgeOwl

Error messages on knowledge bases and apps

Resolved Minor
July 25, 2025 - Started 3 months ago - Lasted 10 minutes
Official incident page

Incident Report

We fixed an issue that was causing error message on knowledge bases and the KO application. It is looking to be resolved but we will continue monitoring before we mark it as resolved. Sorry for the trouble folks!

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/25/2025 11:22PM

We’ve identified the root cause (an internal error) and have taken steps to ensure it won’t happen again. Have a great weekend and we’ll do our best to stay out of your inbox!

MONITORING 3 months ago - at 07/25/2025 11:12PM

We fixed an issue that was causing error message on knowledge bases and the KO application. It is looking to be resolved but we will continue monitoring before we mark it as resolved. Sorry for the trouble folks!

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