Update – Monitoring

This incident is now resolved. KnowledgeOwl is fully operational, and systems have been stable during our monitoring period. Thank you for your patience and understanding throughout today’s disruption. If you notice anything unexpected, please don’t hesitate to reach out. 🦉💛

KnowledgeOwl is back online and functioning normally. We’re keeping the incident open for now while we continue to monitor system performance closely. We’ll move this to Resolved once we’re confident everything is fully stable.

Thank you for your patience today!

We temporarily placed KnowledgeOwl into maintenance mode to support a safe and stable recovery. Services are now coming back online, and most customers should begin seeing normal access return.

We’re continuing to bring systems up carefully and will monitor performance closely throughout the process. If you notice anything unexpected, please reach out.

Thank you for your patience while we ensure everything returns to full health.

We’re currently experiencing an outage and KnowledgeOwl is unavailable for some or all customers. Our team is actively investigating the issue and working to restore service as quickly as possible.

At this time, you may see errors when trying to access your knowledge bases or the KnowledgeOwl app. We’ll share updates on this page as soon as we have more information.