Outage in KnowledgeOwl
Degraded performance and time outs.
Resolved MinorIncident Report
We are currently investigating the situation to find the cause of the intermittent issues we're seeing.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 01/29/2026 08:00PM
This incident is now resolved. KnowledgeOwl is fully operational, and systems have been stable during our monitoring period. Thank you for your patience and understanding throughout today’s degraded performance. If you notice anything unexpected, please don’t hesitate to reach out. 🦉💛
MONITORING
3 months ago - at 01/29/2026 06:28PM
A fix was implemented, and we have been monitoring results. The issues have been stabilized for 30 minutes, and we will continue to watch closely for any changes.
INVESTIGATING
3 months ago - at 01/29/2026 05:47PM
We are currently investigating the situation to find the cause of the intermittent issues we're seeing.
Latest KnowledgeOwl outages
Reports of 504 errors and slow load times - 3 days ago
Reports of knowledge base and app slowness - 8 days ago
Unsafe files warning from Microsoft Defender SmartScreen - 29 days ago
Update – Monitoring - 5 months ago
Error messages on knowledge bases and apps - 9 months ago
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