Outage in Kore.ai

Investigating Issues with XO Platform on DE Instance.

Resolved Major

April 23, 2025 - Started 9 days ago - Lasted about 1 hour
Official incident page

Need to monitor Kore.ai outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Kore.ai, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating the issue.

Latest Updates ( sorted recent to last )

RESOLVED 9 days ago - at 04/23/2025 03:42AM

The incident is resolved now. We continue to monitor the systems very closely. We appreciate your patience while we worked through this.

INVESTIGATING 9 days ago - at 04/23/2025 03:37AM

We are constantly monitoring the situation and the technical team has been engaged to remediate the issue. Please be assured that we are looking into this on high priority.

INVESTIGATING 9 days ago - at 04/23/2025 03:12AM

We are continuing to investigate the issue

INVESTIGATING 9 days ago - at 04/23/2025 02:47AM

We are currently investigating the issue.

Latest Kore.ai outages

US Region UXO/XO11 is experiencing degraded performance - 2 days ago

Microsoft TTS Issue impacting Kore.ai VA and solutions. - 22 days ago

Kore bots may be impacted due to an incident on Slack end - 2 months ago

AU Region - Intermittent bot response latency issue - 3 months ago

Degraded Performance with the XO Platform on the AU Instance - 3 months ago

Tired of not knowing when third party vendors are down?

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3970 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook