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Outage in Kore.ai

Investigating Issues with XO Platform on DE Instance.

Resolved Major
April 23, 2025 - Started 12 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating the issue.

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 04/23/2025 03:42AM

The incident is resolved now. We continue to monitor the systems very closely. We appreciate your patience while we worked through this.

INVESTIGATING 12 months ago - at 04/23/2025 03:37AM

We are constantly monitoring the situation and the technical team has been engaged to remediate the issue. Please be assured that we are looking into this on high priority.

INVESTIGATING 12 months ago - at 04/23/2025 03:12AM

We are continuing to investigate the issue

INVESTIGATING 12 months ago - at 04/23/2025 02:47AM

We are currently investigating the issue.

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