Outage in Kore.ai

Investigating issues with XO Platform on US Region

Resolved Minor

May 18, 2025 - Started 11 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing degraded performance issues for a few bots on the XO Platform for the US Region. Our team is actively working on resolving the issue. We apologize for any inconvenience and will post another update as soon as we learn more. Please check our status page for the most up-to-date information: [https://status.kore.com]

Components affected

Kore.ai APIs Kore.ai Bot Administration Application Kore.ai Bot Uptime Kore.ai Bot Builder

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/19/2025 03:38AM

This incident has been resolved.

MONITORING 11 months ago - at 05/19/2025 03:30AM

The issue has been mitigated. We are monitoring the behaviour

INVESTIGATING 11 months ago - at 05/19/2025 03:00AM

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