Outage in Kore.ai
Investigating issues with XO 11 Platform on the DE Instance.
Resolved Major
Need to monitor Kore.ai outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Kore.ai, and never miss an outage again.
Start Free Trial
Outage Details
We are currently investigating the issue.
Bots developed on XO 10 are not impacted.
The issue appears to be specific to apps developed on the XO 11 DE instance.
Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/29/2025 07:53AM
This incident has been resolved.
MONITORING
4 days ago - at 05/29/2025 07:46AM
The issue has been resolved, Currently we are monitoring the behaviour.
INVESTIGATING
4 days ago - at 05/29/2025 07:19AM
We are currently investigating the issue.
Bots developed on XO 10 are not impacted.
The issue appears to be specific to apps developed on the XO 11 DE instance.
Latest Kore.ai outages
Intermittent issues have been observed for some clients using Azure ASR in SmartAssist on the US instance - 14 days ago
Investigating issues with XO Platform on US Region - 15 days ago
All Third-Party Status Pages in One Dashboard
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4200 services available
Integrations with
