Outage in Kore.ai
Investigating issues with XO 11 Platform on the DE Instance.
Resolved MajorIncident Report
We are currently investigating the issue.
Bots developed on XO 10 are not impacted.
The issue appears to be specific to apps developed on the XO 11 DE instance.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/29/2025 07:53AM
This incident has been resolved.
MONITORING
11 months ago - at 05/29/2025 07:46AM
The issue has been resolved, Currently we are monitoring the behaviour.
INVESTIGATING
11 months ago - at 05/29/2025 07:19AM
We are currently investigating the issue.
Bots developed on XO 10 are not impacted.
The issue appears to be specific to apps developed on the XO 11 DE instance.
Latest Kore.ai outages
JP Region UXO/XO11 Outage - 11 days ago
Investigating issues with XO on the US Instance. - 18 days ago
Investigating issues with XO Platform on US Region - 30 days ago
Major outage on our IND XO10 & XO 11 - about 1 month ago
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