Outage in Kore.ai
The support portal https://support.kore.ai is experiencing issues
Resolved MinorIncident Report
Dear users,
Our support portal is experiencing issues. Users are unable to log in across all regions. We are working with our vendor to remediate it as soon as possible.
Temporarily, we have re-enabled email ticketing. Please send an email to support@kore.zendesk.com to create a ticket with us. You will receive an automated acknowledgement when a ticket is created successfully. We deeply apologize for any inconvenience caused.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/30/2025 12:26AM
The issue with the support portal has been resolved now. Thank you for your patience.
INVESTIGATING
11 months ago - at 05/30/2025 12:04AM
Dear users,
Our support portal is experiencing issues. Users are unable to log in across all regions. We are working with our vendor to remediate it as soon as possible.
Temporarily, we have re-enabled email ticketing. Please send an email to support@kore.zendesk.com to create a ticket with us. You will receive an automated acknowledgement when a ticket is created successfully. We deeply apologize for any inconvenience caused.
Latest Kore.ai outages
JP Region UXO/XO11 Outage - 11 days ago
Investigating issues with XO on the US Instance. - 18 days ago
Investigating issues with XO Platform on US Region - 30 days ago
Major outage on our IND XO10 & XO 11 - about 1 month ago
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