Outage in Kore.ai

The support portal https://support.kore.ai is experiencing issues

Resolved Minor
May 30, 2025 - Started 4 days ago - Lasted 28 minutes
Official incident page

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Outage Details

Dear users, Our support portal is experiencing issues. Users are unable to log in across all regions. We are working with our vendor to remediate it as soon as possible. Temporarily, we have re-enabled email ticketing. Please send an email to support@kore.zendesk.com to create a ticket with us. You will receive an automated acknowledgement when a ticket is created successfully. We deeply apologize for any inconvenience caused.
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 05/30/2025 12:26AM

The issue with the support portal has been resolved now. Thank you for your patience.

INVESTIGATING 4 days ago - at 05/30/2025 12:04AM

Dear users,

Our support portal is experiencing issues. Users are unable to log in across all regions. We are working with our vendor to remediate it as soon as possible.

Temporarily, we have re-enabled email ticketing. Please send an email to support@kore.zendesk.com to create a ticket with us. You will receive an automated acknowledgement when a ticket is created successfully. We deeply apologize for any inconvenience caused.

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