Outage in Kore.ai
OpenAI - downtime being observed
Resolved MinorIncident Report
Dear Users,
In case you are using OpenAI, you may be experiencing problems with your solutions. The problem is external to Kore and unfortunately we do not have any control on this.
Please refer https://status.openai.com/ for the exact impact. As reported by OpenAI, the problem would have started around 02:36 am EST 10-June-2025.
Please consider using other LLMs if possible to avoid any impact to your VAs.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/10/2025 08:25PM
OpenAI reported a full recovery of API. It is monitoring for the full recovery of ChatGPT.
They have also reported increased errors for Codex tasks but it does not seem relevant to us at present.
Please feel free to keep an eye on https://status.openai.com/
MONITORING
10 months ago - at 06/10/2025 06:42PM
Open AI is still monitoring the fix and working towards full recovery.
MONITORING
10 months ago - at 06/10/2025 05:45PM
OpenAI has notified their users that they have applied a mitigation and are currently monitoring the recovery.
IDENTIFIED
10 months ago - at 06/10/2025 03:20PM
Open AI has updated that they have identified the issue and they are working on a fix.
INVESTIGATING
10 months ago - at 06/10/2025 01:34PM
Dear Users,
In case you are using OpenAI, you may be experiencing problems with your solutions. The problem is external to Kore and unfortunately we do not have any control on this.
Please refer https://status.openai.com/ for the exact impact. As reported by OpenAI, the problem would have started around 02:36 am EST 10-June-2025.
Please consider using other LLMs if possible to avoid any impact to your VAs.
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