Outage in Kushki

Intermitencia Transfer Processor ACH(PSE) (CO) - Banco BBVA

Resolved Minor

March 26, 2025 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

Se evidencia un incremento de transacciones declinadas por NOT_AUTHORIZED, se procede a realizar el escalamiento con el procesador. Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.

Components affected

Kushki ACH (CO)

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 03/26/2025 06:30PM

Desde las 12:18 (GMT-5) se observa el ingreso de trxs, verificando hasta el momento un comportamiento normal y estable con respecto a históricos, por lo que se procede con el cierre del incidente.

IDENTIFIED about 1 year ago - at 03/26/2025 05:18PM

Se confirma que la entidad está presentando problemas al interior de su infraestructura pero la entidad ya está trabajando en su solución, no se entrega un tiempo estimado de solución.

Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.

INVESTIGATING about 1 year ago - at 03/26/2025 05:03PM

Se evidencia un incremento de transacciones declinadas por NOT_AUTHORIZED, se procede a realizar el escalamiento con el procesador.

Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.

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