WhatsApp Integration message delays [Prod 1 ]

Kustomer has resolved an event affecting WhatsApp Channel that caused long delays in messages to be delivered.

After careful monitoring, our team has determined that all affected areas are now fully restored. Please reach out to Kustomer support at Email or Chat if you have additional questions or concerns.

Kustomer has implemented an update to address an event affecting WhatsApp Channel that caused long delays in sending WhatsApp messages and multiples of the same message being sent.

Our team is currently monitoring this update to ensure the issue is fully resolved. Please expect further updates within the next 30 minutes, and reach out to Kustomer support at Email or Chat if you have additional questions or concerns.

Kustomer has identified an event in our WhatsApp Integrations that may cause delays in messaging.

Our team is still continuing to work on implementing a resolution. Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support support@kustomer.com for any further questions or updates.

Kustomer is aware of an event affecting our WhatsApp Integration that may cause latency in sending messages.

Our team is currently working to identify the cause of this issue in an effort to implement a resolution. Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support support@kustomer.com for any further questions or updates.