Outage in Laserfiche

[US] Customers may experience an issue with the "Monitor" page not loading in Process Automation applications

Resolved Minor
January 24, 2024 - Started about 1 year ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently investigating this issue. Refreshing the page may allow it to load.
Components affected
Laserfiche Forms
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 01/24/2024 06:03AM

The issue has been resolved.

MONITORING about 1 year ago - at 01/24/2024 04:27AM

Mitigations have been applied to address the issue and we will continue to monitor the results.

INVESTIGATING about 1 year ago - at 01/24/2024 12:16AM

We are currently investigating this issue. Refreshing the page may allow it to load.

Latest Laserfiche outages

[US][CA] - Business Process instances may not be starting properly - 5 days ago
Some customers may receive access denied when accessing Public Portal. - about 1 month ago
[US] - Some customers may be unable to access their repository - about 1 month ago
CA - Some customers may experience degraded performance in Process Automation - about 2 months ago
[US] - Some customers may encounter a performance issue or inability to access Process Automation. - 3 months ago

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