Outage in Laserfiche
[US][CA] - Business Process instances may not be starting properly
Resolved Major
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Outage Details
We are currently investigating an issue occurring in Laserfiche Cloud US and CA where Business Process starting forms may be getting submitted, but instances are not starting properly.
Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 03/10/2025 02:03AM
The issue has been resolved.
MONITORING
3 months ago - at 03/10/2025 01:09AM
Mitigation steps have been performed to address the issue. Business Process instances are running properly.
INVESTIGATING
3 months ago - at 03/10/2025 12:31AM
We are currently investigating an issue occurring in Laserfiche Cloud US and CA where Business Process starting forms may be getting submitted, but instances are not starting properly.
Latest Laserfiche outages
[US] - Workflows with a Capture Profile activity may see delays or increased error rates resulting in retries - about 1 month ago
[US] - Business Processes are getting suspended at "save to repository" tasks - about 2 months ago
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