Outage in Laserfiche

Some customers may receive access denied when accessing Public Portal.

Resolved Minor
February 10, 2025 - Started 8 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating this issue in which some customers may receive access denied.
Components affected
Laserfiche Public Portal
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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 02/10/2025 06:32PM

This issue has been resolved.

MONITORING 8 months ago - at 02/10/2025 04:17PM

The issue has been resolved. We are monitoring the system.

INVESTIGATING 8 months ago - at 02/10/2025 04:09PM

We are investigating this issue in which some customers may receive access denied.

Latest Laserfiche outages

[US] - Degraded Performance for business rule related activities in Workflow - 7 days ago
[US] - Some users may encounter an error when connecting to the repository - about 1 month ago
Usage of Laserfiche AI features result in an error - about 2 months ago
Repository outage - 4 months ago
[US] - Users may encounter an error when starting a business process - 4 months ago

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