Outage in Laserfiche

[US] - Users may encounter an error when starting a business process

Resolved Major
June 06, 2025 - Started 6 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating an issue where users encounter an error message stating the business process has encountered a problem when attempting to start it.
Components affected
Laserfiche Forms
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 06/06/2025 11:40PM

The issue has been resolved.

MONITORING 6 days ago - at 06/06/2025 08:52PM

Steps have been taken to mitigate the issue. Business processes should be able to be started again. We will continue monitoring the situation.

INVESTIGATING 6 days ago - at 06/06/2025 08:40PM

We are investigating an issue where users encounter an error message stating the business process has encountered a problem when attempting to start it.

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