Outage in Laserfiche

CA - Some customers may experience degraded performance in Process Automation

Resolved Minor

January 23, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

A mitigation step has been performed which has addressed the issue. We will continue monitoring the situation.

Components affected

Laserfiche Process Automation

Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 01/23/2025 10:36PM

The issue has been resolved.

MONITORING 3 months ago - at 01/23/2025 10:04PM

A mitigation step has been performed which has addressed the issue. We will continue monitoring the situation.

Latest Laserfiche outages

[US] - Workflows with a Capture Profile activity may see delays or increased error rates resulting in retries - 5 days ago

[US] - Business Processes are getting suspended at "save to repository" tasks - 26 days ago

[US] Some users may experience performance or availability issues when accessing their repository - about 1 month ago

[US][CA] - Business Process instances may not be starting properly - about 2 months ago

Some customers may receive access denied when accessing Public Portal. - 3 months ago

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