Outage in Laserfiche
[US] - Workflows with a Capture Profile activity may see delays or increased error rates resulting in retries
Resolved MinorIncident Report
We are investigating a performance issue in the Laserfiche Cloud US region that's affecting workflows with capture profiles. Users may notice the capture profile activities taking longer to complete or potentially encountering an error and retrying.
Components affected
Laserfiche Process Automation
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 04/29/2025 03:37AM
The issue has been resolved.
INVESTIGATING
6 months ago - at 04/29/2025 01:42AM
Workflows with Capture Profiles continue to be processed with some delays. We are continuing to investigate and are applying mitigations to speed up processing.
INVESTIGATING
6 months ago - at 04/28/2025 10:13PM
We are investigating a performance issue in the Laserfiche Cloud US region that's affecting workflows with capture profiles. Users may notice the capture profile activities taking longer to complete or potentially encountering an error and retrying.
Latest Laserfiche outages
[US] - Some users may encounter an error when connecting to the repository - about 1 month ago
Usage of Laserfiche AI features result in an error - about 2 months ago
Repository outage - 4 months ago
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