Outage in Laserfiche
[US] - Workflows with a Capture Profile activity may see delays or increased error rates resulting in retries
Resolved MinorIncident Report
We are investigating a performance issue in the Laserfiche Cloud US region that's affecting workflows with capture profiles. Users may notice the capture profile activities taking longer to complete or potentially encountering an error and retrying.
Components affected
Laserfiche Process AutomationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 04/29/2025 03:37AM
The issue has been resolved.
INVESTIGATING
12 months ago - at 04/29/2025 01:42AM
Workflows with Capture Profiles continue to be processed with some delays. We are continuing to investigate and are applying mitigations to speed up processing.
INVESTIGATING
12 months ago - at 04/28/2025 10:13PM
We are investigating a performance issue in the Laserfiche Cloud US region that's affecting workflows with capture profiles. Users may notice the capture profile activities taking longer to complete or potentially encountering an error and retrying.
Latest Laserfiche outages
EU Cloud: Repository access impacted - about 1 month ago
[US] - Some users may encounter an issue starting workflows - 4 months ago
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