Outage in Level365
Investigating Service Outage
Resolved Minor
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Outage Details
We are currently investigating an outage impacting services. Our engineering team is working to identify the cause, and updates will be provided as more information becomes available.
Components affected
Level365 API Level365 Core Services Level365 Fax Services Level365 Video Collaboration Level365 Provisioning Level365 Web App / Portal Level365 Secondary Services Level365 RecordingLatest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 09/19/2025 01:36PM
This incident has been resolved. We have monitored services to be stable since being restored, and no further instances have been reported. We apologize for any inconvenience this may have caused. If you need any additional assistance, please contact our Support Team at support.level365.com.
MONITORING
2 days ago - at 09/19/2025 04:33AM
A fix has been implemented and services have been confirmed as restored. We will continue to monitor performance and stability.
IDENTIFIED
2 days ago - at 09/19/2025 04:13AM
We have identified the issue and services are in the process of being restored. We will continue to actively monitor performance and stability.
INVESTIGATING
2 days ago - at 09/19/2025 03:28AM
We are continuing to investigate this issue.
INVESTIGATING
2 days ago - at 09/19/2025 03:14AM
We are currently investigating an outage impacting services. Our engineering team is working to identify the cause, and updates will be provided as more information becomes available.
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