Outage in Lightspeed Systems

INCIDENT 11672 [Filter] [Intermittent issues logging in]

Resolved Minor
November 13, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are actively investigating reports that Lightspeed Filter users may be experiencing "Something went wrong message". Our engineering team are working to resolve the issue and will provide another update shortly
Components affected
Lightspeed Systems Lightspeed Filter™ (Relay) Lightspeed Systems Lightspeed Classroom Management™

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/13/2023 04:37PM

This incident has been resolved.

MONITORING about 2 years ago - at 11/13/2023 03:16PM

We are continuing to monitor for any further issues.

MONITORING about 2 years ago - at 11/13/2023 03:12PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 11/13/2023 02:54PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 11/13/2023 02:53PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 years ago - at 11/13/2023 02:47PM

We are actively investigating reports that Lightspeed Filter users may be experiencing "Something went wrong message".
Our engineering team are working to resolve the issue and will provide another update shortly

INVESTIGATING about 2 years ago - at 11/13/2023 02:18PM

We are actively investigating reports that Lightspeed Filter users may be experiencing "Something went wrong message".
Our engineering team are working to resolve the issue and will provide another update shortly

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