Outage in Lightspeed Systems

INCIDENT 11672 [Filter] [Intermittent issues logging in]

Resolved Minor
November 13, 2023 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are actively investigating reports that Lightspeed Filter users may be experiencing "Something went wrong message". Our engineering team are working to resolve the issue and will provide another update shortly
Components affected
Lightspeed Systems Lightspeed Filter™ (Relay) Lightspeed Systems Lightspeed Classroom Management™

Need to monitor Lightspeed Systems outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/13/2023 04:37PM

This incident has been resolved.

MONITORING almost 2 years ago - at 11/13/2023 03:16PM

We are continuing to monitor for any further issues.

MONITORING almost 2 years ago - at 11/13/2023 03:12PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 11/13/2023 02:54PM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 2 years ago - at 11/13/2023 02:53PM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 2 years ago - at 11/13/2023 02:47PM

We are actively investigating reports that Lightspeed Filter users may be experiencing "Something went wrong message".
Our engineering team are working to resolve the issue and will provide another update shortly

INVESTIGATING almost 2 years ago - at 11/13/2023 02:18PM

We are actively investigating reports that Lightspeed Filter users may be experiencing "Something went wrong message".
Our engineering team are working to resolve the issue and will provide another update shortly

Latest Lightspeed Systems outages

[14521] - **[Lightspeed MDM]** [Device enrollments/commands not processing] - 28 days ago
[INCIDENT #14347]**[Lightspeed Systems iOS Cloud Proxy]** [Slow or Unresponsive] - 2 months ago
[INCIDENT #14294]**Lightspeed Filter & UI/UX** Slow loading UI, Terms of Service Displaying, iOS Cloud Proxy connection issues as it relates to Google or YouTube - 2 months ago
[13996]**[Filter]** Filtering Error - 5 months ago
SMS Message Delivery - 6 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook