Outage in Lightspeed Systems

Incident #12438

Resolved Minor
May 01, 2024 - Started over 1 year ago - Lasted about 5 hours
Official incident page

Incident Report

We are actively investigating reports that Lightspeed Classroom users may be experiencing degraded performance or slow loading. Our engineering team are working to resolve the issue and will provide another update shortly.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/02/2024 01:03AM

We are pleased to inform you that the issue has been resolved and we can confirm that all our systems are now fully operational.

As part of our commitment to providing you with the best possible service, we will be conducting an internal investigation of this incident to identify the root cause and make any necessary improvements to our system to prevent or minimize the likelihood of a recurrence in the future.

Thank you for your patience and understanding during this time. If you have any further questions or concerns, please reach out to our support team.

INVESTIGATING over 1 year ago - at 05/01/2024 08:34PM

We are actively investigating reports that Lightspeed Classroom users may be experiencing degraded performance or slow loading.

Our engineering team are working to resolve the issue and will provide another update shortly.

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