Outage in Lightspeed

Lightspeed Restaurant (O-Series) - Back-Office Reporting delays

Resolved Minor
July 18, 2024 - Started over 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

Back-Office Reporting infrastructure is currently being upgraded, and this may result in new data being unavailable in Back-Office reports until the upgrade is complete. Reporting on prior data is still available, and new data can still be accessed via Insights. For any support during this time, you can reach out to support using the '?' anywhere in Lightspeed.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/18/2024 09:46AM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 07/18/2024 06:35AM

Back-Office Reporting infrastructure is currently being upgraded, and this may result in new data being unavailable in Back-Office reports until the upgrade is complete. Reporting on prior data is still available, and new data can still be accessed via Insights.

For any support during this time, you can reach out to support using the '?' anywhere in Lightspeed.

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