Outage in Lightspeed
Return and Exchange Processing Errors
Resolved MinorIncident Report
Summary AI Generated
**Lightspeed – Return and Exchange Processing Errors** Lightspeed experienced a minor incident lasting approximately 1.3 hours in which return and exchange processing failed under certain transaction conditions. A fix was implemented and monitored before the incident was fully resolved.
We are currently investigating an issue impacting return and exchange processing under certain specific transaction conditions. Our engineering team are currently investigating the reported issue. We apologize for the inconvenience caused in the meantime
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Latest Updates ( sorted recent to last )
RESOLVED
about 7 hours ago - at 07/23/2026 11:48PM
This incident has been resolved.
MONITORING
about 7 hours ago - at 07/23/2026 11:00PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 8 hours ago - at 07/23/2026 10:35PM
We are currently investigating an issue impacting return and exchange processing under certain specific transaction conditions. Our engineering team are currently investigating the reported issue. We apologize for the inconvenience caused in the meantime
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