Outage in Lightspeed
Intermittent Issues Viewing Customer Details in Sell Screen
Resolved MinorIncident Report
Summary AI Generated
Lightspeed experienced a minor incident lasting approximately 1.2 hours in which merchants encountered error messages when attempting to view or load customer details within the X-Series Sell Screen. The engineering team identified the root cause and deployed a fix while monitoring recovery. The incident was fully resolved shortly after.
We are currently investigating an issue where merchants are experiencing error messages when attempting to view or load customer details within the X-Series Sell Screen. Our engineering team has identified the cause and deployed a fix. Systems are recovering, and we are actively monitoring to confirm full resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
about 19 hours ago - at 07/27/2026 06:21PM
This incident has been resolved.
MONITORING
about 21 hours ago - at 07/27/2026 05:08PM
We are currently investigating an issue where merchants are experiencing error messages when attempting to view or load customer details within the X-Series Sell Screen. Our engineering team has identified the cause and deployed a fix. Systems are recovering, and we are actively monitoring to confirm full resolution.
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