Outage in Lightspeed

Shopify sync delayed

Resolved Minor
March 25, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating the delay in sync-ing to Shopify. At the moment, we are seeing the delay in products sync in particular.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/25/2025 10:41PM

Shopify products sync is back to normal.

MONITORING about 1 month ago - at 03/25/2025 09:26PM

We are seeing that the product sync to Shopify errors are reducing as Shopify endpoints for products are recovering. We will continue to monitor the situation.

INVESTIGATING about 1 month ago - at 03/25/2025 08:49PM

Still investigating. Impact is currently on Shopify product sync

INVESTIGATING about 1 month ago - at 03/25/2025 08:47PM

We are currently investigating the delay in sync-ing to Shopify. At the moment, we are seeing the delay in products sync in particular.

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