Outage in Lightspeed
Lightspeed Restaurant (O-Series): Back Office product edits fail when uploading an image
Resolved MinorIncident Report
If a user in back office attempts to update products and upload an image, the update will fail (despite claiming a successful save).
Our team are currently investigating this issue.
For now, any product changes that do not involve image uploads will work fine.
Trusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 09/01/2025 06:24AM
This incident has been resolved.
IDENTIFIED
8 months ago - at 09/01/2025 02:14AM
We’ve identified the cause of the issue preventing product edits from saving in Back Office when an image is uploaded. A hotfix is scheduled for release at 4:00 pm AEST today.
In the meantime, product changes that do not involve image uploads will continue to save successfully.
INVESTIGATING
8 months ago - at 08/31/2025 10:42PM
We are continuing to investigate this issue.
INVESTIGATING
8 months ago - at 08/31/2025 10:41PM
If a user in back office attempts to update products and upload an image, the update will fail (despite claiming a successful save).
Our team are currently investigating this issue.
For now, any product changes that do not involve image uploads will work fine.
Latest Lightspeed outages
C-series webshop: Increased errors in New Checkout - 9 days ago
Lightspeed Insights (O-Series) - Missing Sales Reports - 27 days ago
Lightspeed Invoicing Customer Deposit Balance Discrepancies - about 1 month ago
Failed validation during automated offer creation - about 1 month ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
